Nursing Outreach, University of Missouri

ADA Accessibile AddThis Widget

Free webinars

(Made possible through a contract from the Missouri Department of Health and Senior Services)

Best Practices in Infection Prevention and Control in Ambulatory Care Settings

Note: Ambulatory care settings is an umbrella term to include ambulatory surgery centers as well as other outpatient settings, such as physicians’ and dental offices, and dialysis, oncology, imaging and pain management centers. (CDC, June, 2015).

This free webinar, Best Practices in Infection Prevention and Control in Ambulatory Care Settings, consists of four units, each one between 1.0 to 1.5 hours, focusing on a different topic related to the overall course. Each unit is developed as a stand-alone learning activity. Therefore, you can enroll in one, two, three or all four units.

The four webinars are:


Each unit is developed as a stand-alone learning activity. Therefore, you may enroll in one, two, three or all four units, as they become available. Each unit is formatted in several short segments, each with a video, and often a brief question at the end which you will answer for yourself before proceeding to the next segment. The question may be in writing below the video, or audibly posed by the speaker. The questions highlight some of the most important content and are answered in the current or next video.

The format of several short videos will allow you to come and go if you cannot complete the entire webinar at one time. If you leave before you complete the unit, you will be returned to the beginning of the video where you left off.

Lesson content in each unit is sequential. You can see all activities but the unavailable ones will have a grayed-out appearance and they will not be clickable until you complete the previous activity.

You will have 30 days to complete the unit from the date you enroll. If you exceed this time frame, you may re-enroll for the unit at any time.

PDF of slides
Each unit will have a link to a PDF of all the slides for that unit. You will want to have ready access to the slides as you proceed throughout the unit.

 Enrollment and evaluation

There is no fee to enroll in, or receive CE credit, for any of the units. To enroll, you will need to set up an account by creating an Extension Passport. Once you enroll in one unit, you are automatically given access to the other units as they become available.

You may enroll for either the 1) continuing education (CE) credit option or the 2) non-CE option. The CE option includes a short quiz (multiple choice/true-false items) prior to and after the unit. The non-CE credit option does not include a pre/post-quiz.

CE credit
For CE information

Brief demographic survey
Please complete a brief demographic survey for reporting purposes only. Your responses will be kept strictly confidential and data will be reported in the aggregate without any personal identifiers.

Questions for moderator
If you have questions, please send them send them to, and we will make every effort to follow up with you within five business days. Thank you again for your participation in this course! We hope you will return to our website for evidence-based learning resources on infection prevention and control practices in ambulatory care settings.

Please complete the online evaluation within 30 days from the date you first enroll in the unit.

CE released: 01/01/2013; reviewed and updated July 31, 2015

Valid for credit through 8/1/2018. 

 Technical concerns

Computer system requirements
You will need access to a computer with a modern Web browser (preferably Internet Explorer and Firefox for Windows computers, and Safari and Firefox for Mac OS-X) and a working Internet connection (minimum 56k dial-up, but broadband is preferred).  More information on computer requirements (PDF)

Technical difficulties
Live support is available Monday through Friday from 8 a.m. to 4:30 p.m. Central Standard Time (US) at 573-882-2096. For support during other hours, contact ETCS by email at Please leave detailed information about your issue and the best way to contact you.

 Sponsorship or commercial support

Sponsorship or commercial support
No commercial support was received for these webinars. Funding was received from the Missouri Department of Health and Senior Services through a contract with the University of Missouri. The webinars were developed by the University of Missouri under a contract with the Missouri Department of Health and Senior Services; funding for the contract came from a grant from the Centers for Disease Control and Prevention (CDC).

ASC curriculum development group

Association of Practitioners in Infection Control (APIC)

Central chapter

  • Paula Bullock, MEd, MT(ASCP), CIC (2011-12)
    Infection control professional, infection control department
    University of Missouri Hospitals and Clinics
  • Eileen Phillips, RN, CIC, Infection Control Professional (2014-present)
    University of Missouri Health Care, Columbia

Kansas City chapter

  • Meredith Shellner, MSA, BA, BSN, RN, CIC (2010-present)
    Infection Preventionist Lakewood/Corporate Ambulatory/Dialysis/LTC
    Truman Medical Center, Lakewood
  • Jo Micek, RN, CIC (2010-present)
    Infection Preventionist
    Liberty Hospital

Springfield chapter

  • Mary Ann Higginbotham, RN, BSN, CIC (2010-12)
    Infection preventionist
    Mercy Hospital, Springfield
  • Nancy Nickos, RN (2014-present)
    Infection Prevention/Employee Health Coordinator
    Citizens Memorial Hospital

St. Louis chapter

  • Christine C. Zirges, RN, ACNS-BC, CIC (2010-15)
    Manager - Infection Prevention 
    SSM Healthcare - St. Louis Region

Heartland Kidney Network

  • Sharlyn Bogner, MSN, RN, CNN, CCTC (2014-present)
    Director, Quality Improvement
    Kansas City (Dialysis)

Missouri Hospital Association

  • Alison Williams (2014-present)
    VP of Clinical Quality

Center for Patient Safety

  • Tina Hilmas, BSN (2014-present)
    Project Manager
    Jefferson City

Missouri Ambulatory Surgery Association (MASCA)

  • Christy Lee, BSN, RN, CASC, NE-BC (2014-present)
    Administrator/Clinical Director
    Mid Missouri Surgery Center, LLC 


  • Dorothy Andrae RN, BSN, MHA, CPHQ (2014-present)
    Director, Beneficiary Protection and Patient Safety — Hospital
  • Bob White (2014-present)
    HAI Lead

Missouri Department of Health and Senior Services

  • Julie Creach (2014-present)
    Division of regulation and licensure
    Administrator, section for health standards and licensure
  • Eddie Hedrick BS, MT(ASCP), CIC (2010-2015)
    Former Emerging infections coordinator/Current Consultant
    Bureau of communicable disease control and prevention
  • Amy Kelsey, MPH (2011-12)
    Senior epidemiology specialist
    Public health event detection and assessment
    Bureau of communicable disease control and prevention
    Division of community and public health
  • Dean Linneman, MHA, MT (ASCP) (2010-12, 2014-15)
    Division of regulation and licensure
    Deputy Division Director

MU Sinclair School of Nursing

  • Shirley J. Farrah, PhD, RN-BC (2010-2015)
    Assistant dean, MU Nursing Outreach
    Associate teaching professor
  • Todd Winterbower, BS (2010-2015)
    Coordinator, Continuing Education
    MU Nursing Outreach